Ever felt overwhelmed when entering a mega-mall, populated by culinary treats, unbeatable bargains, and trending looks at every price point? Try expanding that smorgasbord of offerings immeasurably, and one could imagine why online shopping is at once a wondrous distraction and a black hole of potential purchases.

In recent years, diversity, equity and inclusivity (DEI) have become more than mere buzzwords in business organisations. Instead, effective DEI initiatives have grown to serve as critical drivers for organisational success. In particular, the events of 2020 have propelled DEI issues to the forefront, with impactful social movements and effects of the pandemic resulting in greater proactivity in achieving true diversity and inclusion.

Last year, a group of SMU students and alumni started a ground-up initiative, the COVID-19 Taskforce for Non-Profits (now known as Thrive Social Consulting), to help future-proof non-profit organisations (NPOs) in Singapore.

The robots are coming. Indeed, in many cases, they are already here — tech-enabled automation has taken over many manual, routine tasks across industries including accounting, and that will continue to happen at an accelerating rate.

Investing in real estate has long been viewed as a safe bet, particularly in the growth regions of Asia. However, the disruptions caused by Covid-19 have seriously scuffed the property sector’s once-bulletproof sheen. The decline of brick-and-mortar retail space seems to have accelerated, as stores struggle to stay afloat during global lockdowns. Many offices remain under-utilised as work-from-home protocols persist. All over the world, uncertainty prevails over the prospects for commercial real estate.

The effects of COVID-19 have rippled through the social fabric of communities the world over. Businesses and investments, in particular, have been shaken by the economic uncertainty that arose from the pandemic, with several industries transformed by the exceptional events of the past year.

With dine-in capacities slashed due to social distancing measures and national borders worldwide closed to control the spread of Covid-19, there is no doubt that the food & beverage and tourism sectors are two of the industries hardest hit by the pandemic.

Exposure to real-world problems, understanding different perspectives in decision-making, and learning how to communicate effectively through robust discussions — these are the key strengths of the case method, a longstanding staple of business education. SMU’s Centre for Management Practice (CMP) adds another value proposition to the mix — its cases offer an in-depth knowledge of organisations and business leaders operating in Asia.

Research Projects by SMU School of Social Sciences undergraduates clinch five awards SMU School of Social Sciences (SOSS) students were honoured with five titles at the Student Research Awards (SRA) 2020, which was held online during the pandemic. The awards were clinched by three undergraduates — Nadyanna Binte Mohamed Majeed; Ng Hok Shan, Matthew; and Verity Lua Yu Qing — who submitted their research in the field of Psychology.

SMU Vision 2025 was first unveiled in 2014 and now enters its second phase. In her second annual State of the University Address on 4 September 2020, SMU President Professor Lily Kong reiterated the vision for SMU — becoming a world-renowned global city university, tackling the world’s complexities, and impacting humanity positively.